Terms of Service
Welcome to chinaecotea! By using our website and purchasing our products, you agree to comply with the following terms and conditions. Please read these terms carefully before using our services. If you have any questions, feel free to contact us.
1. General Terms
These Terms of Service (“Terms”) apply to all visitors, users, and customers of the chinaecotea website. By accessing or using our website, you agree to be bound by these Terms, our Privacy Policy, and any other applicable policies. If you do not agree to these Terms, you may not use our website or services.
2. Account Registration and Security
To place an order on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect any unauthorized use of your account.
3. Orders and Payment
By placing an order with us, you are making an offer to purchase the products in your cart. All orders are subject to acceptance by chinaecotea. We reserve the right to refuse or cancel any order for any reason. Orders are processed once payment is successfully received.
Payment for orders must be made through the available payment methods listed on the website. We accept various forms of payment, including credit cards and PayPal. All prices are listed in USD or the relevant local currency, and we reserve the right to change prices without prior notice.
4. Shipping and Delivery
We offer shipping to various locations. Shipping costs and delivery times depend on the destination. Once your order has been shipped, you will receive an email with tracking information. Please refer to our Shipping Policy for more detailed information on shipping times, costs, and restrictions.
We are not responsible for any delays, damages, or loss caused by the shipping carrier. If your order is lost or damaged during transit, please contact us immediately, and we will assist you in resolving the issue.
5. Returns and Exchanges
We offer a 14-day return and exchange policy. If you are not completely satisfied with your purchase, you may return or exchange the item, provided it is unused, unopened, and in its original packaging. Please review our full Return & Exchange Policy for more details.
chinaecotea reserves the right to refuse returns or exchanges if the product does not meet the requirements specified in the return policy.
6. Intellectual Property
All content on the chinaecotea website, including but not limited to text, images, logos, graphics, videos, and trademarks, is owned by chinaecotea or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, modify, or display any part of the website’s content without prior written consent from us.
7. User-Generated Content
If you post or submit any content on our website or social media channels, such as reviews, comments, or photos, you grant chinaecotea a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content. You represent that you have the right to submit the content and that it does not violate any third-party rights.
8. Privacy and Security
Your use of our website is governed by our Privacy Policy. We take the security and privacy of your personal information seriously and employ a range of measures to protect it. By using our website, you consent to our collection and use of your personal data in accordance with our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, chinaecotea shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services. Our total liability for any claim related to these Terms shall not exceed the amount paid by you for the product(s) in question.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which chinaecotea operates. Any disputes arising out of these Terms shall be resolved in the appropriate courts located in that jurisdiction.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our website after any changes, you accept the revised Terms.
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Email: service@chinaecotea.com