Data Security

Protect your information security and make every interaction reassuring. 


In every communication and transaction with you, Dandong City Huatao Culture Media Co., Ltd. always prioritizes data security. We understand the significance of information security to you, so we have established a strict data security management system to comprehensively safeguard your personal information and transaction data, allowing you to enjoy the tea purchase service without any concerns. 


Data Collection Scope 
We only collect information necessary for providing tea sales and related services, mainly including: 
Delivery information at the time of placing an order (name, address, contact number, etc.), used for accurate tea delivery; 
Payment-related information (handled only through third-party payment platforms, we do not store complete bank card information); 
The consultation content you voluntarily provide when communicating with the customer service, to better solve your problems. 
We promise not to collect irrelevant personal information and will not disclose your information to any third-party institution or individual without your permission. 


Data Protection Measures 
To ensure your data security, we have implemented multiple technical and management measures: 
Encryption technology: Protect your personal information and transaction data with industry-leading encryption technology to prevent illegal acquisition or tampering during transmission and storage. 
Permission management: Strictly limit the access permissions of company internal personnel to user data, only authorized staff can access relevant information within the necessary scope for providing services, and all operations are recorded for traceability. 
Security audit: Regularly conduct security audits and vulnerability detection of the data system to promptly fix potential security risks and ensure the stability and security of the data system. 
Compliance with regulations: Strictly comply with relevant data protection regulations in the United States (such as the California Consumer Privacy Act CCPA) and international data security standards to ensure legal and compliant data processing behavior. 


Data Usage Norms 
Your personal data is only used for the following purposes: 
Processing, delivering and providing after-sales services for tea orders; 
Sending notifications related to the transaction, such as order confirmation, logistics information, etc., to you; 
Providing personalized tea recommendations (if you agree) and tea culture information. 
If you need to use your data for other purposes, we will obtain your explicit consent in advance. 


Your Rights 
According to relevant regulations, you have the following rights regarding your personal data: 
Have the right to inquire and correct your personal information; 
Have the right to request the deletion of your personal data (subject to not affecting the necessary service such as order processing); 
Have the right to restrict or refuse certain uses of your data. 


If you need to exercise the above rights, you can contact us via email service@chinaecotea.com. We will verify your identity and handle your request in accordance with relevant regulations promptly. 
We always regard your trust as the most important wealth and are committed to safeguarding your data security with the most rigorous attitude. If you have any questions about data security, please feel free to communicate with us. We will be happy to answer your questions.